Did my Shoot Now Pay Later order go through?
A: Thank you for your interest in our Shoot Now, Pay Later program. We understand the importance of receiving confirmation for your order and apologize if you haven't received it as expected. To assist you, please follow these steps:
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Check your email: After placing your order, a confirmation email should have been sent to the email address you provided during checkout. This email contains your new order number and confirms the order details.
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No confirmation email received: If you haven't received a confirmation email, please contact us promptly for assistance. You can reach us via email at support@grabagun.com. To ensure a swift response, please include "Shoot Now, Pay Later" in the subject line. Alternatively, you can call us during business hours at (972) 552-7246, and choose option 2 to connect with our dedicated Shoot Now, Pay Later department. We are committed to resolving any issues you may have encountered while placing your order.
Customer Service Hours: Our knowledgeable customer service team is available to assist you from Monday to Friday, 9:00 a.m. to 5:00 p.m. Central Time (excluding major holidays). If you contact us via email, you can expect a response within one business day.
We genuinely appreciate your business and the opportunity to serve you as your reliable firearms, accessories, and ammunition supplier. Thank you for being a valued customer of GrabAGun.com. We're excited to continue our partnership for years to come.