Q: How long does it take to get a refund from GrabAGun.com?
A: We understand the importance of timely refunds and want to provide you with accurate information about the refund process:
-
Refund Process: At GrabAGun.com, our goal is to process all approved refunds within 1 business day from the time they are approved in our system. However, this initial processing step is just the beginning. The overall refund process takes longer due to the way banks handle refunds.
-
Bank Timelines: Typically, it takes around 5-7 business days for a refund to go through the complete cycle. This involves the refund being accepted, reviewed, and released by your financial institution back into your account or credit line. It's important to note that the exact time can vary based on your bank's specific policies.
-
Contact Your Bank: To get more specific information about how your bank handles refund releases, we recommend reaching out to your financial institution directly.
-
Get in Touch: If you have been approved for a refund by GrabAGun.com and you don't see it back in your account after 7 business days, please don't hesitate to contact us. We're here to assist you throughout this process.
-
Duplicate Receipts: Additionally, if more than one business day has passed since your refund approval and you haven't received an email from us containing the refund receipt, please reach out to us. We can provide you with a duplicate receipt. This receipt includes crucial details such as the refunded amount and the processing time.
To reach us, you can send an email anytime to support@grabagun.com. Alternatively, you are welcome to call us during normal business hours at (972) 552-7246 if you prefer.
Important Note: While credit card expenditures often show as pending charges quickly, pending refunds usually do not appear on credit card bank accounts immediately. Typically, refunds become visible after they have been fully processed and the funds have been reinstated into the account.