Q: What should I do if I want to return a firearm I purchased?
A: If you're considering a firearm return, here's what you need to know:
Inspection Before Transfer: Before accepting the firearm from your FFL, carefully inspect it for any defects or damages. Once you accept the transfer, you become the owner and responsible for the product.
Post-Transfer Issues: For any defects or damages identified after the transfer, work with the manufacturer through their warranty for repair or replacement.
Defects or Damages at Transfer: If you find issues before accepting the firearm, we'll provide a return label to your FFL. We can arrange for a replacement firearm or issue a full refund, depending on the situation.
General Discontent: If you're unsatisfied with the firearm and there are no defects, you can receive a refund. This is possible as long as you haven't accepted the transfer from your FFL. Keep in mind that returning, in this case incurs a shipping cost and a 15% restocking fee, both deducted from your refund.
We're committed to ensuring a straightforward return process while prioritizing your satisfaction. Feel free to reach out if you have any questions or need assistance throughout the process.