Q: Can I have my order expedited? A: At this time, we do not offer expedited shipping. We are actively exploring the possibility of introducing faster shipping options for customers who wish to pay extra for expedited service in the future. However, as of now, we are unable to fulfill expedited shipping requests.
Here's what you can expect with our current shipping procedures:
- Long Guns and Ammunition: These items will be shipped via ground shipping, which generally takes 3 to 5 business days for delivery from the time of shipment.
- Handguns: Handgun orders will be shipped using 2-day Air, typically arriving within 2 business days from the shipment date.
- Accessories: Shipping methods for accessories depend on factors such as weight and value.
Once your order is shipped, you'll receive an email containing tracking information. This email will specify the carrier (e.g., FedEx, UPS) and the shipping method (e.g., Ground, 2nd Day Air). If any issues arise after receiving your tracking information, we recommend contacting the carrier directly for updated information, particularly for factors beyond our control, such as weather delays.
Should you have further inquiries, please don't hesitate to reach out to us at support@grabagun.com. You can also connect with our Customer Service Representatives by calling (972) 552-7246 during our regular business hours: Monday through Friday, 9:00 a.m. - 5:00 p.m. Central Time, excluding major holidays.
Important Note: Most orders require 3 to 5 business days for processing before they are shipped. The shipping times mentioned above commence once processing is completed and the items are dispatched. Your satisfaction is our priority, and we appreciate your understanding of our shipping procedures.